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Status

Definition

Target Time

Request Received / Backlog

This request is in the development backlog ready to be reviewed. We aim to review all new requests within 6 months.

6 months

Reviewing

This request is being investigated by a member of IT Systems/the IT Systems Steering Group

4 weeks

Under consideration

This request is a strong candidate for our roadmap. We’ll follow up on it in a few months’ time.

6 months

For SMT Approval

Due to the scale of the request, it requires further prioritisation by the Senior Management Team.

3 months

Future consideration / Ice boxConsideration

This request is a potential candidate for our long-term roadmap. We won't work on it in the short term, but will review it again within a year.

1 year

Not Being Considered

We appreciate the merit of this request, but don't intend to work it in the foreseeable future.

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In Development Queue

The request has been approved either internally or by the senior management team and is waiting to be implemented by our development team subject to resources and existing priorities.

Various

In progressProgress

The development team is currently working on this request.

Various

Waiting for releaseFor Release

The change has been implemented and is waiting to be released.  

2-4 weeks

ClosedResolved

Work on this request is complete. If the change has been implemented, the resolution will be ‘Completed’

If we don't intend to implement this change, the resolution will be 'Rejected’, ‘Unable to Resolve’ etc.

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