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Status | Definition | Target Time |
Backlog | This request is in the development backlog ready to be reviewed. We aim to review all new requests within 6 months. | 6 months |
Reviewing | This request is being investigated by a member of IT Systems/the IT Systems Steering Group | 4 weeks |
For SMT Approval | Due to the scale of the request, it requires further prioritisation by the Senior Management Team. | 3 months |
Future Consideration | This request is a potential candidate for our long-term roadmap. We won't work on it in the short term, but will review it again within a year. | 1 year |
Not Being Considered | We appreciate the merit of this request, but don't intend to work it in the foreseeable future. | - |
In Development Queue | The request has been approved either internally or by the senior management team and is waiting to be implemented by our development team subject to resources and existing priorities. | Various |
In Progress | The development team is currently working on this request. | Various |
Waiting For Release | The change has been implemented and is waiting to be released. | 2-4 weeks |
Resolved | Work on this request is complete. If the change has been implemented, the resolution will be ‘Completed’ If we don't intend to implement this change, the resolution will be 'Rejected’, ‘Unable to Resolve’ etc. | - |