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We use many factors to help decide which requests to implement, including:
- College Strategy - the long-term strategic vision of the college.
- Customer Feedback - formal and informal customer interviews and other research activities.
- Support Team Insights - our support team know which issues are the most challenging, and most common for our customers.
- Product Analytics - analytics are used which helps us understand how existing features are being used.College Strategy - the long-term strategic vision of the college.
We use a standardised workflow across all our applications.
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