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If you have an issue with Teams going back to the sign in page after inputting email address (won't log in).

If it is a mobile device remove the Teams app & then reinstall.

If it is a windows PC or laptop remove temporary/cache files from Teams as follows:

  • Quit Microsoft Teams (click on up arrow on task bar then right click on Teams & quit)

...

  • Copy the path below into File Explorer & then edit it to replace Teststaff with your staff ID
  • Delete contents of the entire folder
  • Download & reinstall teams from teams.microsoft.com/download