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- Quit Microsoft Teams (click on up arrow on task bar then right click on Teams & quit)
- Copy the path below into File Explorer & then edit it to replace Teststaff with your staff ID
C:\Users\Teststaff\AppData\Roaming\Microsoft\Teams
- Once edited press enter to go that folder
- Delete contents of the entire folder
- Download & reinstall teams from teams.microsoft.com/download
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