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This is a USB device that can be used as an alternative MFA method. This will not work with Remote Desktop.
Please note that you cannot install this without either approving with an existing phone/app method or adding one first. So if the user has no phone access temporarily give them access to a Windows authenticator (instructions at the end)
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Add Security Key
From Outlook webmail
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- Press the button on the key
- Select Change or Reset as required
Add Windows Authentication App
On the app store assign WinOTP authenticator to the user, then ask them to install it
/wiki/spaces/ITKB/pages/2001670
On MS Secu