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If you have watched the MFA videos and read through our knowledgebase article and are still unable to set up MFA, please raise a self service ticket here:

https://servicedesk.runshaw.ac.uk:8081/servicedesk/customer/portal/1/create/250

I would prefer not to use my personal mobile for college work including MFA, is there an alternative?

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If you still have concerns however please raise a self-service ticket here where your line manager can then review with a view to potentially funding a college mobile device for you to use for the purpose of MFA:review alternative solutions.

https://servicedesk.runshaw.ac.uk:8081/servicedesk/customer/portal/1/create/248

I don’t want to take my smart phone into class, how will this work?

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