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Please note that you cannot install this without either approving with an existing phone/app method or adding one first. So if the user has If you have no phone access temporarily give them access to a Windows authenticator (instructions at the end)please contact the Service Desk & we will create a temporary authentication.
Link below is for reference for IT Services
/wiki/spaces/ITKB/pages/2000633
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Add Security Key
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- Press the button on the key
- Select Change or Reset as required
Add Windows Authentication App
On the app store assign WinOTP authenticator to the user, then ask them to install it
/wiki/spaces/ITKB/pages/2001670
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