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Description:

If you are getting the MFA Approval pop up, but when you click approve the relevant Microsoft app (email, teams etc) stays on the Approve request screen as shown below


Solution:

Click on the I can't use my Microsoft Authenticator app right now on the above screen

Select User a verification code from my mobile app

Open up the MS Authenticator app & tap on the Runshaw College option

This will take you to a screen like below with a code (which changes every 60 seconds)

Return to Email or Teams and enter this code




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