Summary
- We don’t publish roadmaps with specific release dates.
- The IT Manager and IT Systems Team Leader review requests on a regular basis along with the IT Systems Steering Group.
- Features and requests are selected and scheduled based on a number of factors, including resources required and projected impact and benefit.
This procedure does not apply to bugs. See our Bug Fix Procedure about our approach to bug fixing.
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- College Strategy - the long-term strategic vision of the college.
- Customer Feedback - formal and informal customer interviews and other research activities.
- Support Team Insights - our support team know which issues are the most challenging, and most common for our customers.
- Product Analytics - analytics are used which helps us understand how existing features are being used.
- Complexity and Resources – - some features are straightforward and provide increased value, while others look simple but may require weeks of complex development.
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