What MFA Does

Multi-factor authentication uses multiple methods to periodically confirm the user's identify whilst carrying out an activity. So in addition to your password, you will periodically be required to acknowledge a notification or text message on your mobile device.

Simply put it confirms that you know something (your password) and confirms that you have something (your mobile device).

Setup Instructions

Once we have enabled on your account you will need to set up your authentication method:

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• On the following (final) screen click Done:

What Happens After The Initial Setup

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Whilst using Outlook from home (via Outlook web or Runshaw Remote Access), you will need to confirm it is you who is signing in to your email when logging in for the first time of a new session. On-site you will only need to occasionally confirm that it is you who is logging in.

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