What is Multi-Factor Authentication

Multi-factor authentication is an added step to the sign-in process, which improves security by requiring you to use a separate device to help verify your identity.

Step By Step Setup Video

Please watch this short minute video for a step by step guide on how to set up Microsoft Authenticator on your phone.

Multi-Factor Authentication (MFA) Tutorial.mp4

Setup Instructions

Please follow the instructions below to set up the Microsoft Authenticator app.

1. Go to either the Play Store (if you have an Android device) or the App Store (if you have an Apple device) and search for the Microsoft Authenticator app (pictured below).
   
   

Open

2. Go to the following link

3. Input your Runshaw email (e.g. AAA123456@student.runshaw.ac.uk or ABCD01@runshaw.ac.uk) and password

4. Press ‘Next’ on the following screen to begin the Multi-Factor Authentication process
   
   

   Open

   

   
   5. If you have completed Step 1 and downloaded the app onto your mobile device then click the ‘Next’ button on the following screen
   
   

   
   6. Open the Microsoft Authenticator app on your phone and click ‘Next’ on your PC/laptop on the following screen
   
   

   
   7. On your mobile phone, open the Microsoft Authenticator app and click the '+' icon at the top of the screen.
   
   

   
   
   
   

What Happens After The Initial Setup

When you use the College systems at home (and occasionally in college) you will be asked to confirm it is you who is signing in to your account.

When you try to login you will receive a popup on your phone where you will need to click Approve. The popup will look like the following screenshot:

How To Change Authentication Details

If you ever need to change the authentication details instructions can be found on the site below.

https://docs.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-manage-settings

If You Don’t Have A Smart Phone Or Are Running Into Issues

• If you don’t have a smart phone please contact the Service Desk

• If you do have a smart phone but are running into issues with the configuration, please contact the Service Desk.