Page Comparison

Summary

We don’t publish roadmaps with specific release dates.
The IT Manager and IT Systems Team Leader Systems Steering Group review requests on a regular basis along with the Head of IT Services, IT Systems Team Leader and Product Owner.
Features and requests are selected and scheduled based on a number of factors, including resources required and projected impact and benefit.

This policy procedure does not apply to bugs. See our our Bug Fix Policy about Procedure about our approach to bug fixing.

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We use many factors to help decide which requests to implement, including:

College Strategy - the long-term strategic vision of the college.
Customer Feedback - formal and informal customer interviews and other research activities.
Support Team Insights - our support team know which issues are the most challenging, and most common for our customers.
Product Analytics - analytics are used which helps us understand how existing features are being used.
College Strategy - the long-term strategic vision of the collegeComplexity and Resources - some features are straightforward and provide increased value, while others look simple but may require weeks of complex development.

We use a standardised workflow across all our applications.

Status

Definition

Target Time

Request Received

Backlog	This request is in the development backlog ready to be reviewed. We aim to review all new requests within 6 months.	6 months
Reviewing	This request is being

investigated by

reviewed by the IT Systems Steering Group, a member of IT Systems and the Product Owner.

4

weeks

Under consideration

This request is a strong candidate for our roadmap. We’ll follow up on it in a few months’ time.

6 moths

-6 weeks
For SMT Approval	Due to the scale of the request, it requires further prioritisation by the Senior Management Team.	3 months
Future

consideration

Consideration	This request is a potential candidate for our long-term roadmap. We won't work on it in the short term, but will review it again within a year.	1 year
Not Being Considered	We appreciate the merit of this request, but don't intend to work it in the foreseeable future.	-
In Development Queue	The request has been approved either internally or by

the senior management team

SMT and is waiting to be implemented by our development team subject to resources and existing priorities.	Various
In

progress

Progress	The development team is currently working on this request.	Various
Waiting

for release

For Release

The change has been implemented and is waiting to be released.

2

1-4 weeks

Closed

Resolved

Work on this request is complete. If the change has been implemented, the resolution will be ‘Completed’

If we don't intend to implement this change, the resolution will be 'Rejected’, ‘Unable to Resolve’ etc.

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