Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Please take a few mins to watch our IT Services video recorded by Alex Harding; providing a bit more information and advice about the current situation in our sector:

...

Due to the heightened cyber threat on our doorstep, these are unfortunately necessary steps to keep Runshaw's IT Systems and Data safe. MFA is not optional for any new purchase of Office 365, Microsoft has enforced it on all new business subscriptions so if we were a new customer we would not have the option of not having MFA.

How do I turn off App Lock on my Microsoft Authenticator App? 

  • Open Authenticator app
  • Click the three dots in the top right
  • Settings
  • Press the toggle button next to "Applock" which should turn it off for Authenticator

 (This will only turn off the App lock on the app, not your Phone/Tablet)

Related Documents

Email Multi-Factor Authentication (MFA) - Setup Instructions

Again we apologise for any inconvenience caused and appreciate your patience and working with us.