If you email a student and BCC plogdrop@runshaw.ac.uk
it will automatically add a pastoral log for that student with the contents of the email
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Creating an email from Student Record (on Staff Portal)
- Locate the student record, under tasks and tools (under student photo), select Create Email
- Select the required recipients and click Create Email
- If Student (Internal Email) is selected a BCC will be added to the email “plogdrop@runshaw.ac.uk”
Alternatively, you can manually add plogdrop@runshaw.ac.uk (or search Pastoral Log Drop in the address book) to the BCC field when creating your message in Outlook.
Notes
- All students in the To/Cc field will automatically get a Pastoral Log generated with the contents of the email.
- Any attachments will be uploaded to the Pastoral Log (in-line attachments such as images will not be uploaded)
- Pastoral logs should be added within a few minutes of sending the email but please allow up to one hour.
- The Pastoral Log Drop email address is not monitored manually.
Why is it not creating a pastoral log for me?
- The plogdrop machine can only read the To and Cc line. If you are emailing multiple students using BCC, it will not work.
- Ensure you have emailed the student's college email account (e.g. ABC12345678@student.runshaw.ac.uk) - emails to personal accounts will not be added to pastoral log.
- Emails sent to parents/guardians can't be read.
- Please ensure you are using your own mailbox to send the message - messages from shared/team mailboxes can't be read.
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- Forwarded emails can't be read unless the student is included in the forwarded message.