Auto Pastoral Log From Email

 If you email a student and BCC plogdrop@runshaw.ac.uk it will automatically add a pastoral log for that student with the contents of the email.

Creating an email from Student Record (on Staff Portal)

• Locate the student record, under tasks and tools (under student photo), select Create Email

• Select the required recipients and click Create Email

• If Student (Internal Email) is selected a BCC will be added to the email “plogdrop@runshaw.ac.uk”

Alternatively, you can manually add plogdrop@runshaw.ac.uk (or search Pastoral Log Drop in the address book) to the BCC field when creating your message in Outlook.

Notes

• All students in the To/Cc field will automatically get a Pastoral Log generated with the contents of the email.

• Any attachments will be uploaded to the Pastoral Log (in-line attachments such as images will not be uploaded)

• Pastoral logs should be added within a few minutes of sending the email but please allow up to one hour.

• The Pastoral Log Drop email address is not monitored manually.

Why is it not creating a pastoral log for me?

• The plogdrop machine can only read the To and Cc line. If you are emailing multiple students using BCC, it will not work. 

• Ensure you have emailed the student's college email account (e.g. ABC12345678@student.runshaw.ac.uk) - emails to personal accounts will not be added to pastoral log.

• Emails sent to parents/guardians can't be read.

• Please ensure you are using your own mailbox to send the message - messages from shared/team mailboxes can't be read. 

• Forwarded emails can't be read unless the student is included in the forwarded message.