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Desktop Application

  • Firstly, select 'Calls' in the left hand column.
  • You will be able to type the number as suggested in the image below
  • Press the drop down menu
  • Select the Workroom phone associate with you (E.g. 'Call as Service Desk' or 'Call as Science')
  • Select 'Call'.


Mobile Application

In the Mobile application:

  • Open the Teams application
  • Select the 'Calls' Tab.
  • Press the phone icon
  • Type in the number needed on the Dial pad and press the phone icon to call
  • This will prompt to choose to 'call as Service Desk' (as an example)





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