Teams Voice - How to Make External Calls
Desktop Application
Firstly, select 'Calls' in the left hand column.
Type a name or number in the box provided as shown in the image below.
Press the drop down menu arrow next to the Call button
Select the workroom phone associate with you (E.g. 'Call as Service Desk' or 'Call as Science')
Select 'Call'.
Mobile Application
In the Mobile application:
Open the Teams application
Select the 'Calls' Tab.
Press the phone icon
Type in the number needed on the Dial pad and press the phone icon to call
This will prompt to choose to 'call as Service Desk' (as an example)
IT Services, Runshaw College