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Focused Inbox separates your inbox into two tabs ‘Focused’ and ‘Other’. Your most important email messages are on the ‘Focused’ tab while the rest remain easily accessible (but out of the way) in the ‘Other’ tab.

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Outlook Classic

  1. In Outlook, select the View tab.

  2. Select Show Focused Inbox.

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The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.


Change how your messages get organised

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  2. If you're moving from Focused to Other, select Move to Other if you want only the selected message moved. Select Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

    If you're moving from Other to Focused, select Move to Focused if you want only the selected message moved. Select Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

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New Outlook and Outlook for the Web

  1. Open New Outlook or go to outlook.office.com/owa/runshaw.ac.uk

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  1. Select View > View Settings.

  2. In Mail > Layout, select the account you want to apply the settings to.

    • To turn it on - Select the option Sort messages into Focused and Other.

    • To turn it off - Select the option Don't sort my messages.

  3. Select Save if you made any changes.

When Focused Inbox is turned on, Focused and Other tabs display at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.


Change how your messages get organised

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  2. To move a message from Focused to Other:
    Select Move > Move to Other inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.

    To move a single message from Other to Focused:
    Select Move > Move to Focused inbox. Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.

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