Teams Voice - Contacts

In the Calls section of Teams you will see a Contacts tab.  These are your personal contacts and can't be seen by anyone else.

Create Contacts

Teams contacts will automatically sync with Outlook - so any contacts you want available in both locations need to be added in Outlook.

In Outlook

Please note that it may take a while for new contacts to sync to Teams

• Click on the contacts icon at the bottom of your contacts

Open

• Click New Contact from the top menu

Open

• Add the details then press Save & Close

In Teams

• From the Calls menu

• Click on the Contacts tab

• Click Add Contact (top right hand side)

• Type in the name you want to add 

• If it is the name for an external person or company you will see a message saying We didn't find any matches - click anywhere on the add to contacts box & this message will disappear

• Click on the Add button

• Enter the details required & click Add

Delete Contacts

You have to remove the contacts from the place they were created ie Outlook or Teams.

Teams

Click on the ... next the contact name & click Remove Contact

If you are unable to click on the ... then the contact has to be removed from Outlook

Outlook

• Click on the contacts icon at the bottom of your contacts

• Click on the contact you want to delete & delete (you can use the keyboard delete or the delete option on the menu bar