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Public Knowledge Base
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Add Staff/Student Portal (App) to Mobile Device Home Screen
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Adobe - Access From home
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Adobe - Open PDFs With Adobe Reader
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Adobe Premiere Pro - Merge Videos
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Adobe Scan
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Adobe and Microsoft Sign In
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Adobe Sign - Share Your Account
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Appointments & Self Help Skill Management
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Appointments System - Access to Team Members
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Appointments System - View Another Member of Staff's Appointments
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Automated Texts to Parents for Absences
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Auto Pastoral Log From Email
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Azure Dev Tools for Teaching - STEM
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BART - Unable to Open
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BKSB Assessment Crashing/Not Responding
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BKSB - Guidance Videos
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Bulk / Group Pastoral Log
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Care First Webinars
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Change Background to High Contrast Mode
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Change the Default Application for Opening Files
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Class - Bulk Actions Available
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Classwiz - Emulator Code
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Connect to Runshaw Wifi
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Copy to USB - Disk Space Error
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Create An Ad-hoc Appointment
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Create Email Group
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Cyber Christmas - Useful Links
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Cyber Threat Actions (Including MFA) - FAQs
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Dell Discounts for IT Equipment
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Department/School Shared OneDrive
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Display Settings - PC / Laptop to TV
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DocQticket Printing Requests - Save Ticket
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EStream - Accessing TV and Radio Programmes
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Export Internet Favourites
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File & Folder Shortcuts
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File Open - Choose App
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File Search
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File Shortcuts - Find File Location
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Free Software At Home - Install Instructions - Various Applications
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Give Access to Room Calendars
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GMetrix Templates
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Guide to Emailing Students
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HEIC Files
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Hodder Magazine - Browsing User Guide
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Home Working - General IT Security Advice
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How To Access SPSS
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How to Convert Video Files to MP4
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How To Download Address Data
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How to Lock Cells in Excel 2016
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How to Set Up a Meeting in M101
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Incident Response Training - FAQs
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Install Microsoft Forms App
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iPad Video Recordings - Play Back on Windows PC
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Issues with Connecting to Screens and Audio Issues
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JIRA - Issues not loading
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Kerboodle - Change Student Password
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Lanschool - Screens Show Updating
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Laptop Microphone - Turn Up Input Volume
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Laptop Trolley Bookings
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Lecture Theatre (M501) - Data Projector & Sound Configuration
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Loom - Add Chrome Extension
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M501 - Display Set Up
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MFA - Add Security Key
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MFA - Add the Authenticator App
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MFA - Approval Not Working / Remove App Lock
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MFA - Change Authentication Type
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Microsoft Edge - Creating Collections
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Microsoft Powerpoint - How To Record a Voice-over
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Microsoft Store - Install Apps
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Microsoft Teams - Key Information & Instructions
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MS Edge - Group Tabs
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MS Office Files – Remove Hidden Data and Personal Information
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MS Office Install - Staff & Students
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MS Teams - Create Private Channel / Private OneDrive Shared Area
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Multi-Factor Authentication (MFA) - Setup Instructions
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New Phone - Authentications (for Microsoft and Sophos Connect)
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Oculus VR - Getting Started
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OneDrive - Key Information
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OneDrive - Request Files
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OneDrive/SharePoint - Stop Sharing OneDrive or SharePoint Files or Folders
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IT Services Knowledge Base
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Public Knowledge Base
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Public Knowledge Base
Marie Eperson (Unlicensed)
Paul Stephens
Owned by
Marie Eperson (Unlicensed)
Last updated:
Feb 21, 2019
by
Paul Stephens
1 min read
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IT Services, Runshaw College
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